FAQ THE READING CORNER
GENERAL
What is The Reading Corner?
The Reading Corner offers story time videos of the best children’s books in multiple languages, aimed at children aged 0-10. Each video brings the story to life with classical music and beautiful illustrations taken from the book. Our aim is to help young children develop their language skills and introduce them to beautiful music, inspiring a lasting love of books and giving them a head start in life.
What does a subscription cost?
For $ 4.95 per month, you get access to our website and app containing all of our story time videos. The first 14 days are free.
The Reading Corner also offers classroom subscriptions and other business subscriptions. Please contact info@thereadingcorner.tv for more information.
SUBSCRIPTION
What is included in my subscription?
You get unlimited access to 1000+ story time videos in multiple languages. The Reading Corner releases new story time videos every week, in every age category.
How can I subscribe to The Reading Corner?
If you want to subscribe to The Reading Corner, click on "sign up" at the top right and then choose the desired subscription. You can also click on this link.
When you subscribe to our service, you automatically agree to our conditions. Your subscription is therefore personal, non-transferable and not intended for commercial use.
When do I have to pay?
That depends on the chosen subscription. With the unlimited subscription, the amount is debited from your account monthly or you pay monthly with credit card.
How do I change my details?
After you have logged in, you can click on "Account" at the top right. You can change your password and e-mail address there.
How do I cancel my subscription?
If you have subscribed through the website, you can cancel your subscription via My account. We cannot do this for you.
STORY TIME VIDEOS
How often can I watch your story time videos?
You have unlimited access to our full catalog. This means you can watch your favorite story time videos as often as you want.
Can I download a story time video to watch later?
Unfortunately, our story time videos can't be downloaded. You need an active internet connection to watch them.
Can I stream your story time videos to my television?
At the moment is it not possible to stream to your television.
SCHOOLS & LIBRARIES
How can I use The Reading Corner in my classroom?
A classroom subscription gives you unlimited access to all our English and Spanish story time videos. You can watch the videos with your students via TV or interactive whiteboards. Students can also watch the videos individually on their laptops or tablets.
How much does a classroom subscription cost? A classroom subscription costs $49.95 per year and allows you to watch our story time videos on multiple devices. Payment occurs online via credit card. Plus, you will always have a 14-day free trial to explore and experience our story time videos before committing to the subscription.
How can I watch the story time videos?
Once you have selected your subscription and your payment is approved, you will receive a confirmation email. You will also receive an email that contains your username and password. You can go to www.thereadingcorner.tv to login with your username and password.
Are you unable to login? Or do you have any other questions? You can contact our customer service and we will reach out to you within 24 hours.
Can I watch The Reading Corner with my public library card?
If your library uses hoopla, you can borrow a BingePass and watch our videos for free. Visit hoopla to watch The Reading Corner for free using just one monthly borrow. A hoopla BingePass gives users instant access to an entire collection of story time videos for 7 days.
I would like to promote The Reading Corner more at the library where I work.
Contact us at info@thereadingcorner.tv and we will help you with promotional material.
ACCOUNT & LOGIN
I am having trouble registering or logging in, or the videos are not loading. What should I do?
Try to restart The Reading Corner in a new browser and delete your cookies. Also check your internet connection. Still having trouble? Please contact us by sending an e-mail to info@thereadingcorner.tv
How can I delete my account?
If your subscription already ended and you want to delete your account and all personal information; you can send an email with the subject “Delete My Account” to info@thereadingcorner.tv. Our support team will assist you with your request and inform you.
CONTACT
How can I ask you a question?
Do you have a question about your subscription? Or a tip for the editors? Send an email to info@thereadingcorner.tv
We strive to answer your mail within 24 hours on working days.